Provides social work services to patients and families within the Emergency Department in order to meet identified psychosocial needs, as well as to enhance problem-solving and coping capacities and to facilitate timely discharge by helping to connect patients and families to available community resources. The social worker provides psychosocial assessments, supportive counseling, trauma informed care, crisis intervention and works collaboratively with all other members of the healthcare team, ensuring clear communication and care planning to all patients.
This role will include field response into the community, likely several times per day, to provide mobile mental and behavioral health services to citizens within the C-U metro area. This work component will fulfill a community support mission in accordance with Illinois act 102-0580, the new Illinois law establishing the 988 response system. This field role will be developed and expand over time in close coordination with the regional EMS medical director, the Illinois Department of Public Health, the Illinois Division of Mental health, as well as interfacing with existing community support assets and networks.
Responsibilities:Essential Functions
Provides support and planning in cases of trauma, mental health crisis, death, and fetal demise.
Field response into community, partnered with EMS, to provide mobile mental and behavioral health services to citizens within the C-U metro area
Respond to all leveled traumas, victims of violence, and mental health pts in the ED
Work with security and spiritual care for confirming/notifying next of kin process
Connect victims with community programs & initiate communication with community resources
Connect with outpatient social work to assure barriers removed for follow
Collaboration for other needs: SANE patients, expirations, medication assistance, abuse/neglect cases, expirations, chemical dependency/ETOH, rehab resources, advance directives/POLST, Familiar Faces, Guardianship issues, sex trafficking, etc.
Attend meetings with leadership regularly with community resources to build a bridge for communication between our department and the community.
Evaluates patients for abuse/neglect and makes appropriate referrals, & assist ED staff with completing mandated reports of suspected abuse and/or neglect of minors, disabled adults, and seniors. Cooperate and collaborate with the investigating bodies for safe plans.
Involves patient and family in case planning decisions.
Keeps the director/manager informed of problematic cases, especially those involving legal or risk management issues.
Provides information and counseling for advance directives, power of attorney, and conservatorship.
Provides social work intervention to patient/families.
Responds to referrals from healthcare team members to identify available facilities and services for case specific needs during and post-ED visit.
Complete psychosocial assessments with patients to identify expressed implied or anticipated needs.
Find solutions to offer patients so that they can obtain needed prescription medications, e.g. coupons, copay cards, pharmaceutical assistance programs, Social Security Extra Help, 340B, One Time Rx Assistance, etc.
Find, and if possible, arrange transportation for patients to get to and from their medical appointments and/or home from the Emergency Department.
Educate about and connect patients with community resources to help meet their needs, e.g. non skilled help at home, meals/food, housing resources, charity assistance programs, support groups, trauma informed care, etc.
Provide empathic listening and emotional support to patients either in person or over the phone.
Department Specific Job Function
Provides support and planning in cases of trauma, mental health crisis, death, and fetal demise.
Field response into community, partnered with EMS, to provide mobile mental and behavioral health services to citizens within the C-U metro area
Respond to all leveled traumas, victims of violence, and mental health pts in the ED
Work with security and spiritual care for confirming/notifying next of kin process
Connect victims with community programs & initiate communication with community resources
Connect with outpatient social work to assure barriers removed for follow
Collaboration for other needs: SANE patients, expirations, medication assistance, abuse/neglect cases, expirations, chemical dependency/ETOH, rehab resources, advance directives/POLST, Familiar Faces, Guardianship issues, sex trafficking, etc.
Attend meetings with leadership regularly with community resources to build a bridge for communication between our department and the community.
Qualifications:Education Level | Field of Study |
|
Master's Degree | Social Work | Or |
Bachelor's Degree | Social Work |
Licenses/Certifications |
|
Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation (IDFPR) | Or |
Licensed Social Worker (LSW) - Illinois Department of Financial and Professional Regulation (IDFPR) |
|
Ability to coordinate multiple projects concurrently and establish priorities. Possesses strong planning and organizational skills. Self-motivated. Requires flexibility in hours and job duties. Ability to work effectively with diverse individuals and groups.
Carle Health Company Overview:
Find it here.
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Salary Range: The compensation range for this position is $30.07per hour - $51.72per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.Project Controls Specialist (Scheduling) - LexingtonLocation: LexingtonStart Date: 15 October 2025Pay Rate: $52.5 Per HourJob Description:We are seeking a Project Controls Specialist with a focus on scheduling to join our team in Lexington. The successful candidate...
...A global professional services firm is seeking a Tax Consultant specializing in Private Tax. In this role, you will manage technical planning for private entities and high-profile individuals, overseeing a high-performing team. With a focus on personal and corporate tax...
...The Volunteer & Engagement Coordinator plays a vital role in advancing TeamSmiles Mission by overseeing volunteer communication, recruitment, and relationship building across the various communities that TeamSmile serves. This position helps manage the volunteer database...
Acura of Avon is seeking a General Manager to join us in supporting our dealership staff and customers while assisting us in building and... ...meeting and exceeding sales goals* Minimum 3-5 years of Automotive General Management experience* Excellent communication and...
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages...