Guest Services Agent/Night Auditor Job at Pineapple Hospitality, San Francisco, CA

c0VOSWZ5S3NuQ2pZbm1BbWNRaWFlQVJEVHc9PQ==
  • Pineapple Hospitality
  • San Francisco, CA

Job Description

Guest Services Agent/Night Auditor

Department:

Front Desk

Location:

San Francisco, CA

Salary:

$27.06 - $28.12 Per Hour

Employee Type:

Full Time

To quick apply to this position, text SP4092 to (425) 961-9911

Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.

Who we’re looking for:

GUEST SERVICES AGENT/NIGHT AUDITOR

We’re about the friendliest company you’ll ever come across—and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.

What to expect:

Here are a few things that will make your days full and rewarding:

  1. Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests.
  2. Assist arriving and departing guests with their luggage to and from guest rooms.
  3. Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs.
  4. Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions.

Your experience and qualifications:

  1. High School Diploma or equivalent.
  2. Three to six months related experience preferred.
  3. Working knowledge of Microsoft Windows and Office.
  4. Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
  5. Ability to quickly assess situations and create effective resolutions to problems.
  6. Possess a passion to provide excellent customer service.
  7. Must be available to work weekends, holidays and minimum 2 overnight shifts.

Why us?

As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer:

  • Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
  • Hotel discounts
  • Food & Beverage discounts
  • Learning & growth opportunities
  • Special events & celebrations

Pay: $27.06 - $28.12 per hour

Status: Full Time

Job Tags

Hourly pay, Full time, Work at office, Flexible hours, Night shift, Weekend work,

Similar Jobs

Porch Group Media

Actuarial Specialist Job at Porch Group Media

 ...work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website .... 

Peraton

Public Affairs Specialist Job at Peraton

Program Overview About The Role Peraton is currently seeking to hire an experienced Public Affairs Specialist for the USCYBERCOM program located at Fort Meade, MD. Supports the planning and implementation of a comprehensive public affairs program for the Command...

Tech Academy Camps

Summer STEM Instructor / Internship (Coding, Robotics) Job at Tech Academy Camps

 ...fostering teamwork. Communicate effectively. Maintain a safe and organized learning environment. Collaborate with fellow instructors to enhance the educational experience. Job Types: Full-time, Temporary, Internship Application Question(s):... 

Beacon Mobility - TravelKuz

School Bus Driver (Up to $5,000 Sign-on Bonus) Job at Beacon Mobility - TravelKuz

 ...Perfect For Parents or caregivers looking for school-day hours Retirees seeking flexible, part-time work Anyone who enjoys driving and serving their community No CDL? Well Train You Dont have a CDL yet? No problem. Well pay you to train and guide you... 

Perpetual Innovation Inc.

Client Sales Representative Job at Perpetual Innovation Inc.

 ...Perpetual Innovation, a fast-paced sales organization based in New Jersey, is seeking...  ...service, or similar client-facing roles; entry-level applicants with a strong learning drive...  ...including smartphones, tablets, and CRM/sales software This is a commission-based role...